Last updated March 7, 2016
LawPitch will collect, store and use personal information to provide the Service, for billing purposes, to anticipate and resolve problems with the Service and to understand and improve the Service. We may collect and store the following information when you access the Service:
When you create an account, we collect personal information such as your name, email address, mailing address and telephone number.
When you make a payment, we collect personal information such as your name, address and credit card number, and such information is then used by our trusted third-party service provider to process the transaction.
When using the LawPitch Service, you or other users voluntarily submit information as part of a legal job or proposal. Although we ask that you do not include personal information, it may be included.
When you use the Service, we will automatically record information and your activity (ourselves, or through a trusted third-party service provider). This may include your Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your files, and other interactions with the Service.
We also use “cookies” to collect information and improve our Service. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your user ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.
The personal information that we collect through the Service is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience; and (v) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your profile settings information.
We may display your first name, last initial, city and profile picture in your profile page and elsewhere on the Service.
When a Client accepts a legal proposal, we will provide the Client with the Lawyer’s contact information and the Lawyer with the Client’s contact information.
We do not sell trade, or disclose to third parties any personal information derived from the registration or use of the Service without consent (except as required by court order, subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others).
We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service.
You may review, update or correct the personal information which you provided when registering to the Service by logging into the service and changing your “Profile".
We will retain your information for as long as your account is active or as needed to provide services to you or other users. If you wish to cancel your account or request that we no longer use your information to provide you services, you may submit a request by email to firstname.lastname@example.org. We may retain and use your information as necessary to comply with our legal obligations, service other users, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, personal information provided during the course of using the Service, such as in a proposal, may not be able to be deleted.
LawPitch follows generally accepted standards to protect the information submitted to us in order to safe-guard the privacy of your personal information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
The Services are not directed at children or teenagers (younger than 18 years of age). LawPitch does not knowingly solicit or collect personal information from individuals under 18. If you become aware that a child has provided us with personal information, please contact us at email@example.com and we will take steps to delete such information.